Delivery Partners:

• Deliveries are handled by independent partners, not BihFih employees.

Delivery Responsibility:

• Restaurants are fully responsible for the quality, safety, and completeness of the food.

• BihFih ensures delivery is handled professionally but does not take responsibility for the food itself.

Delivery Accuracy:

• Accurate addresses and contact details must be provided to ensure timely delivery.

• In Tetouan, Google Maps is not always reliable — many streets are unnamed or unnumbered. Delivery partners may need to contact the customer directly via phone or WhatsApp to confirm the correct address.

• BihFih may also provide tracking updates via app notifications, SMS, email or WhatsApp.