General Disclaimers

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📋 BihFih General Disclaimers

Important things to know

We want BihFih to be simple and transparent. Here are some important points to keep in mind when using our platform and services.

General disclaimers

A few important points about using the BihFih platform.

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Platform availability

BihFih aims to provide a reliable platform and a smooth experience. However, we cannot guarantee that the platform or all of its features will always be available without interruption.

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Delivery services

Deliveries are handled through independent delivery partners. Delays, delivery conditions and actions outside BihFih's direct control may affect the delivery experience.

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User responsibility

Users are responsible for complying with all applicable local laws and regulations when accessing or using the BihFih platform.

Platform availability

BihFih works to keep its platform reliable and accessible. However, technical maintenance, network problems, third-party services, system issues or other circumstances may temporarily affect availability. For this reason, uninterrupted access cannot be guaranteed at all times.

Delivery and order responsibility

BihFih connects customers, restaurants and independent delivery partners.

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Important information

Delivery conditions can depend on several parties and external factors.

  • ✓ BihFih is not responsible for delays resulting from restaurant preparation times, courier availability, traffic, weather or other circumstances outside its direct control.
  • ✓ BihFih is not responsible for incorrect orders resulting from information supplied by the customer or restaurant.
  • ✓ Delivery partners are independent partners and are responsible for their actions while carrying out deliveries.
  • ✓ BihFih cannot guarantee that every order, delivery or platform service will be completely free from interruption or error.

Your responsibility as a user

Using BihFih means agreeing to use the platform responsibly and lawfully.

Please note These general disclaimers are intended to explain the main limitations and responsibilities associated with using BihFih. Other specific policies may apply to particular services, including delivery pricing, delivery times, privacy and account management.
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Have a question?

If you have questions about these disclaimers, your order or any BihFih service, our support team is here to help.

📧 support@bihfih.food

Clear, simple and transparent. 🧡

We want you to understand how BihFih works before, during and after every order.