Terms of service
Using BihFih with confidence
These terms explain the basic responsibilities and conditions that apply when you use the BihFih platform.
Your agreement with BihFih
By accessing or using BihFih, you agree to follow these terms and the responsibilities described below. These terms are intended to help maintain a reliable and transparent experience for customers, restaurants, and delivery partners.
User responsibilities
Please make sure the information and payment details you provide are accurate and current.
Accurate information
- Provide accurate and current information when registering.
- Make sure your delivery information is correct when placing an order.
- Keep relevant account information up to date.
Valid payment methods
- Use valid payment information when paying online.
- Ensure your selected payment method can be used for the transaction.
- Review your order and payment details before confirming.
Responsible ordering
- Review your order details before placing an order.
- Provide a reachable phone number for delivery communication.
- Follow applicable instructions provided during the ordering process.
Account security
Keeping your account credentials secure helps protect your BihFih account and orders.
Keep your account secure
You are responsible for maintaining the confidentiality of your account credentials and for taking reasonable steps to protect access to your account.
Account activity
Activity carried out through your account may be associated with your account. If you believe your account has been accessed without authorization, please contact BihFih support.
How BihFih works
BihFih connects the different parties involved in a food delivery order.
A platform connecting local partners
BihFih provides a platform that connects restaurants, customers, and delivery partners to facilitate food ordering and delivery.
Menus and prices
We strive to provide accurate menus, availability, and pricing. Restaurants are responsible for setting their applicable prices and providing the information relating to their offerings.
Changes to these terms
Our terms may evolve as BihFih develops its services.
Keeping the terms up to date
BihFih may update these terms from time to time. When appropriate, changes will be communicated through the BihFih website or app. We encourage you to review the terms periodically so you remain informed about the conditions applicable to your use of the platform.
Important information
For more details about how BihFih operates and protects your information, please review our related policies.
Privacy Policy
How we collect and use personal information.
Delivery Policy
Important information about deliveries and addresses.
Payment Policy
Payment methods, fees, refunds, and cancellations.
General Disclaimers
Important information about the BihFih platform.
Delivery Time Disclaimer
How delivery estimates work and why they may vary.
Clear terms. Better experience. 🧡
These policies are designed to help you understand how BihFih works and what to expect when using our platform.