Payment Policy
Simple, secure and transparent payments
Choose the payment method that works best for you and know exactly what you are paying for when ordering with BihFih.
Payment methods
BihFih offers convenient payment options depending on the restaurant and your order.
Online payment
Pay securely online using your credit or debit card through Stripe.
Powered by StripeCash on Delivery
Cash payment is accepted for eligible orders. Payment is made when your order is delivered.
Pricing transparency
We believe customers should know what they are paying for.
Same restaurants.
Same prices.
Restaurant prices displayed on BihFih are intended to match the prices you would pay when visiting the restaurant directly. BihFih does not add hidden restaurant price markups.
How BihFih earns
BihFih earns a commission from restaurants and/or delivery partners. This allows us to operate the platform and coordinate the services needed to bring your order to you.
Refunds & cancellations
If something goes wrong with your order, our support team can help review the situation.
Order issues
If an order fails, is not delivered, or is incorrect, you may request a refund or cancellation.
Request support
Refund and cancellation requests are reviewed through our support team.
Processing time
Refund requests may take approximately 3 to 5 business days to process.
Need help with a payment or order?
Contact our support team at support@bihfih.food
Paid online with Stripe?
See our dedicated Stripe Refund Policy for detailed information about refunds for payments made online.
Order with confidence 🧡
Whether you pay online or by cash on delivery, BihFih keeps the payment process simple and transparent.
Start ordering